In the ever-changing landscape of industries within the construction and utilities sectors, there’s something enduring about a family business. At Austins Contractors, we take immense pride in being more than just a company; we are a family-driven enterprise with a rich history, shared values, and a commitment to excellence that spans generations.
Based in Frome, Somerset, Austins Contractors are trusted maintenance experts and structural water care specialists. With a rich legacy dating back to 1975, founded by Monty Austin and subsequently managed by his daughter Sarah and now grandson Jordan, we have been entrusted by the UK water industry to maintain drinking water and distribution assets.
Founded on the principles of hard work, integrity, and a shared vision, Austins has deep roots in Frome and the surrounding South West area that anchor us in a tradition of trusted delivery and quality. From the earliest days to the present, our family has been at the forefront of every project, laying the foundation for a legacy that extends beyond the items we construct and maintain.
Recognised as an approved framework contractor to water utility companies across the South West, our commitment extends beyond routine maintenance to providing reliable, high-quality solutions for the water industry. At Austin’s Contractors, we pride ourselves on being a trusted family business with long served dedicated staff who support the resilience of our water environment infrastructure.
Being a family business means more than just sharing genetics! It means sharing values, a work ethic, and a collective commitment to success. The bond that ties our family members and highly valued long-served staff together is the same bond that fuels our company’s growth, fostering a sense of unity, trust, and collaboration that is unparalleled.
With each new generation, Austins knows that some things don’t change, yet some things do – we still maintain old fashioned service, but also develop new innovations alongside time-honoured techniques. Our family dynamic creates a unique synergy that allows us to adapt to changing industry landscapes while staying true to our core values.
One of the distinctive advantages of a family business is the personal touch that comes with it. Our clients aren’t just customers; they’re part of our extended family. This personal connection translates into a genuine understanding of their needs, fostering lasting relationships that go beyond the completion of a project.
As we navigate the complexities of the future, the continuity of our family business ensures a steadfast commitment to the highest standards of quality and customer satisfaction, providing a solid foundation for generations to come.
To our extended family of clients, collaborators, and partners, we extend our sincere gratitude. Your trust and support have been pivotal in the success of Austins Contractors. Together, we look forward to continuing this journey as a family business, building lasting relationships and legacies that stand the test of time.